Privacy Policy


Sofknit (“we”, “our”, “us”), operated by Snehvi Enterprises Private Limited, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website or purchase our products.

1. Information We Collect

We may collect the following information when you use our website:

  • Personal details: Name, email address, phone number, shipping & billing address
  • Payment information (processed securely by third-party payment gateways; we do not store card details)
  • Website usage information via cookies and analytics
  • Communication records when you contact our support team

2. How we use your Information?

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send transactional updates
  • Comply with legal obligations

We do not sell, rent, or trade your personal data.

3. Sharing of Information

Information may be shared only with:

  • Trusted logistics partners for delivery
  • Payment processors for secure transactions
  • Service providers assisting in website operations
    All partners follow strict confidentiality requirements.

4. Cookies

We use cookies to enhance user experience, analyse website performance, and personalise content. You may disable cookies through your browser settings.

5. Data Security

We follow industry-standard security protocols to safeguard your information. However, no online platform can guarantee 100% security.

6. Your Rights

You may request:

  • Access to your stored personal data
  • Correction or update of your data
  • Removal of your data (where legally permissible)

7. Contact

For any privacy-related concerns:
Email:support@sofknit.com
Phone: 9535785552
Company: Snehvi Enterprises Private Limited
Address: 101 Madhuban Villa, 4th Cross, Adarsh Nagar, Hubli Traffic Island, Hubli, Dharwad–580029, Karnataka